How we handle your data.

Working draft · Last reviewed 2026-05-27 · A full UK-compliant privacy notice is being prepared with our solicitor before paid launch.

Pre-launch transparency notice. HostHustler is preparing for public launch. This page outlines what our finalised privacy notice will contain. We are reviewing it with qualified UK legal counsel before we accept paid customers. If you have specific questions in the meantime, email [email protected].

Who we are

HostHustler is a trading brand of the Rajoka portfolio, Birmingham, UK. We resell hosting and email infrastructure from 20i Limited (UK), the data centre operator and processor for the underlying platform.

What we collect

Account details: name, email, billing address, VAT details
Payment details: handled by our payment processor — we do not store full card numbers
Service data: domain names, mailbox names, DNS records, site contents you host with us
Usage data: API request logs, dashboard activity, support correspondence

Where your data lives

UK data residency by default. Hosting, mailbox, DNS, and database infrastructure runs in ISO 27001-certified UK data centres operated by 20i. We do not route hosting traffic via the US.

Your rights under UK GDPR

You have the right to access, correct, export, restrict, and erase your personal data. To exercise any of these, email [email protected]. We'll respond within 30 days.

You also have the right to complain to the UK Information Commissioner's Office (ICO) at ico.org.uk.

Sub-processors

The full list of sub-processors will be published before paid launch. Primary processor: 20i Limited (UK) for hosting, email, DNS, and SSL infrastructure. Cloudflare, Inc. handles network traffic, including to our analytics. Our website analytics (Plausible) are cookieless and self-hosted on Rajoka infrastructure, United Kingdom.

Contact

Privacy queries: [email protected]
General contact: [email protected]

Related: Terms of Service